The Washington Wizards, seeking to quell a firestorm of angry fans seeking some sign of direction from the team, are offering refunds to season-ticket holders unsatisfied with the team's actions this offseason.

Owner Abe Pollin, in a letter that will be sent to season-ticket holders Monday, will pay back in full any deposits to account holders who want them after the offseason. Initial season-ticket deposits are due within the next several weeks and in the past have been non-refundable.

"If you renew your Wizards ticket plan now, you are doing so at no risk," Pollin writes in the letter. "If you are not satisfied following the off-season, you will not risk your deposit. I am confidant [sic] that you will be pleased with our new direction and you will look forward to coming out again for another exciting season."
   
Pollin's surprising letter comes as the team operates without a president of basketball operations or a coach following yesterday's firing of Doug Collins. Also, general manager Wes Unseld will take a leave of absence after next month's draft.